Software as a Service (SaaS) refers to cloud-delivered solutions that are accessed via the internet rather than installed locally. Adopting such an approach to developing software applications requires SaaS expertise to reduce infrastructure overhead, accelerate deployment, and enable continuous updates across multiple platforms and technologies.
Engaging a SaaS Subject Matter Expert (SME) typically requires a mixture of technical architecture knowledge with commercial awareness. Understanding multi-tenant design, scalability, integration patterns, and the operational realities of running software as an ongoing service rather than a one-off product is where Cevolution has first-hand experience.
B2C — i.e. Business to Consumer — SaaS platforms typically focus on high-volume user acquisition, seamless onboarding, and intuitive user experience to minimise friction; B2B (Business to Business) prioritises integration with enterprise systems, access control, service reliability, and contractual service-level obligations. B2B environments frequently involve complex organisational hierarchies, delegated administration, and stricter compliance requirements, whereas B2C success often depends more heavily on usability, performance, and customer retention.
The most critical aspect of SaaS is knowing when and how to balance these differences, implementing secure workflows in which IAM serves as the control plane for access — governing authentication, authorisation, lifecycle management, and auditability. At Cevolution, our subject-matter expertise ensures that identity, consent management, retention policies, and audit logging all align with legal obligations while maintaining operational efficiency.
Helping you achieve successful SaaS deployment is our ultimate goal. Excessive friction can drive user abandonment, while weak controls introduce unacceptable risk. As SaaS experts, we understand how important it is for user-centric design to scale intelligently with security requirements without degrading the customer or workforce experience.
